Founded in 2003, Cooler Ideas is an independent, privately owned business. The owners are utilising the 30 years combined water cooler knowledge and experience to continue growing the business. Prior to working in the water cooler industry, we had extensive experience working at a senior level in Blue Chip organisations operating in service industries whose focus centred on the customer.
Our entire business ethos is founded on the importance of the customer and delivering the service level promised. Our goal is simple, to provide the best service in the water cooler industry. There is no secret to this, we listen to our customers and provide what they need, irrespective of size. Once we have determined the requirement, we make sure the service sold is the service you receive.
Providing both mains fed and bottled water coolers ensures we offer a balanced solution to customers water requirements. Cost effective, but aimed to ensure complete satisfaction which ever option is taken.
When you call Cooler Ideas you will probably speak to one of the owners not a remote call centre. If you ask a question we will give you an immediate answer and then do what we say.
We understand the need for simplicity and value the relationships we build with our customers leaving them free to concentrate on the things that are important to them.